BuyPvaAccount Support

Get instant help with your PVA account purchases. Our support team is here to assist you 24/7.

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Create Support Request

Need help with your order? Account issues? Payment problems? Submit a detailed support request.

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Check Request Status

Track your existing support requests and view responses from our team.

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Help & Guides

Browse our comprehensive guides for PVA account usage, troubleshooting, and best practices.

📚 Help Center & Guides

Find answers to common questions and learn best practices for using your PVA accounts.

🚀 Getting Started

What are PVA Accounts?

Phone Verified Accounts (PVA) are social media accounts that have been verified using a real phone number. This verification process ensures the account is legitimate and reduces the risk of being flagged as spam by the platform.

How to Use Your PVA Account

After receiving your PVA account, change the password immediately. Use a strong, unique password and enable 2FA if available. Start with light usage to avoid triggering platform algorithms.

Account Delivery Process

Orders are typically processed within 24-48 hours. You'll receive account details via email with login credentials and recovery information. All accounts come with full access and verification status.

🔧 Troubleshooting

Login Issues

If you can't log in, try these steps: 1) Check if caps lock is on, 2) Clear browser cache, 3) Try a different browser, 4) Contact support if the account was delivered more than 7 days ago.

Account Suspended/Restricted

If your account gets restricted, it may be due to unusual activity. Wait 24-48 hours before attempting to log in again. Avoid using VPNs or proxies that may trigger security flags.

Phone Verification Issues

Our PVA accounts come pre-verified. If you're asked to verify again, this usually means the platform detected suspicious activity. Contact support immediately for assistance.

Password Reset Problems

If you need to reset your password, use the platform's official password reset process. Never share your recovery email or phone number with anyone.

💰 Payment & Refunds

Payment Methods

We accept various payment methods including cryptocurrency, bank transfers, and digital wallets. All payments are processed securely and instantly.

Refund Policy

Refunds are available within 7 days of delivery if the account is inaccessible due to our error. Accounts suspended due to user misuse are not eligible for refunds.

Processing Times

Payments are processed instantly. Account delivery takes 24-48 hours. Refunds, when approved, are processed within 3-5 business days.

🛡️ Best Practices

Account Security

Always use strong passwords, enable 2FA, and never share account credentials. Use the account from the same IP/location initially to avoid security flags.

Usage Guidelines

Start with minimal activity for the first 48 hours. Gradually increase usage over time. Avoid spammy behavior, excessive posting, or automated actions.

Avoiding Detection

Use realistic posting patterns, engage naturally with content, and avoid using multiple accounts from the same IP. Never use bots or automation tools.

Long-term Success

Build accounts gradually over time. Focus on quality interactions rather than quantity. Maintain consistent activity patterns that mimic real users.

📞 Contact & Support

How to Get Support

Use the "Create Support Request" form above to submit detailed issues. Include your order number, account details, and screenshots if applicable.

Response Times

Support tickets are typically responded to within 2-4 hours during business hours. Complex issues may take up to 24 hours to resolve.

Emergency Issues

For urgent account suspension issues, include "URGENT" in your ticket subject and provide all relevant details immediately.

Create New Support Request

Fill out the form below to submit a support request. Our team typically responds within 2-4 hours.

Your Full Name *

Email Address *

Request Priority *

Request Type *

Account Platform

Order/Account URL

Purchase Date

Payment Method Used

Transaction Details

Request Subject *

Detailed Description *

Attach Files (optional)

Click to upload screenshots or documents

Maximum 5 files, 3MB each total

Security Verification *

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Check Request Status

Enter your request tracking ID and email address to view your support request details and check for updates from our team.

💡 Tip: Your tracking ID was sent to your email when you created the support request. Check your email for the confirmation message.